Privacy Policy

At fd777, we understand that your privacy matters deeply. When you register an account, make a deposit, place a bet, or simply browse our platform, you share information with us. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what choices you have regarding your personal information.

By accessing or using fd777, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use our services. We encourage all players, particularly those in Dhaka, Chittagong, Sylhet, and across Bangladesh, to read this document carefully before creating an account.

1. Information We Collect

When you interact with fd777, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID or passport number (required for age and identity verification purposes).
• Contact information: email address, phone number, and residential address within Bangladesh.
• Financial information: transaction history, deposit and withdrawal records, and payment method identifiers (such as bKash or Nagad account references).
• Technical data: IP address, device type, operating system, browser type, and session activity logs collected automatically when you visit fd777.
• Behavioural data: game history, betting patterns, pages visited, and feature usage within the platform — used to personalise your experience and ensure fair play compliance.

We collect this information directly from you at registration and during normal use of the platform, as well as automatically via cookies and server logs. We do not collect sensitive categories of data such as racial origin, religion, or health information.

2. How We Use Your Information

fd777 uses your personal data strictly for legitimate operational and service-improvement purposes. Specifically, we use your information to:

• Create and manage your fd777 account, including verifying your identity in accordance with responsible gaming and anti-fraud requirements.
• Process deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment methods.
• Personalise your experience on fd777, including recommending cricket betting markets, slot games, and promotional offers relevant to your playing history.
• Communicate with you about your account status, transaction confirmations, bonus eligibility, security alerts, and updates to our platform or policies.
• Monitor and analyse platform activity to detect fraud, prevent abuse, ensure responsible gaming compliance, and maintain a safe environment for all fd777 players in Bangladesh.

3. Sharing Your Information

fd777 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their independent use. We treat your information as confidential and share it only in the limited circumstances described below.

We may share your information with the following categories of recipients when strictly necessary:

• Payment processors and financial service providers (such as bKash, Nagad, or Rocket) who need your transaction data solely to complete your requested payment or withdrawal.
• Technology service providers who operate infrastructure, security, and platform tools on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing the contracted service.
• Regulatory or law enforcement authorities when we are compelled by applicable law, court order, or governmental request to disclose certain information — in such cases fd777 will disclose only the minimum data necessary and will notify you where legally permitted to do so.

4. Payment Data and Financial Privacy

fd777 takes financial privacy with the utmost seriousness. When you make a deposit via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment platform handles the actual transaction on its own secure network. fd777 does not store your full payment credentials (such as complete card numbers or mobile banking PINs) on our servers.

We retain transaction records (amounts, timestamps, and anonymised identifiers) for accounting, fraud prevention, and dispute resolution purposes in line with standard financial record-keeping practices. These records are stored securely and are accessible only to authorised fd777 staff under strict internal access controls.

5. Cookies and Tracking Technologies

fd777 uses cookies — small text files stored on your device — along with similar technologies such as web beacons and local storage. Cookies help us keep you logged in, remember your preferences (such as language settings), analyse site traffic patterns, and deliver a smoother, more personalised experience when you visit fd777.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the fd777 platform — for example, you may need to log in again with each visit if session cookies are blocked. We do not use cookies to track your activities on other websites or to build advertising profiles about you.

6. Data Retention

fd777 retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically, account and transaction records are typically retained for a minimum of five years to meet standard financial compliance requirements.

If you request account closure, fd777 will deactivate your account and stop using your personal data for marketing or personalisation purposes. However, certain records must be retained for the periods described above. Once the retention period expires, your data is securely deleted or anonymised so it can no longer be associated with your identity.

7. Your Rights and Choices

As a registered user of fd777, you have the following rights regarding your personal data. These rights apply regardless of which city in Bangladesh you reside in. To exercise any of these rights, please contact our support team at [email protected].

• Right of access: You may request a copy of the personal data fd777 holds about you, including a description of how that data is being used.
• Right of rectification: If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right of erasure: In certain circumstances, you may request that we delete your personal data — for example, where the data is no longer necessary for the purposes for which it was originally collected, subject to our legal retention obligations.
• Right to object to marketing: You may withdraw consent to receive promotional communications from fd777 at any time by contacting support. Withdrawal of consent does not affect the lawfulness of prior processing.
• Right to data portability: Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.

fd777 will acknowledge your request within a reasonable timeframe and endeavour to respond fully within 30 days. In complex cases we may need additional time, in which case we will notify you with an explanation of the delay.

8. Security of Your Data

fd777 applies technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, role-based access controls that restrict internal staff access to the minimum necessary, regular security audits of our platform and infrastructure, and secure data centre facilities with physical access controls.

While fd777 takes all reasonable precautions, no online platform can guarantee absolute security. If you suspect that your fd777 account has been compromised or that your personal data has been accessed without your permission, please contact our support team immediately at [email protected] so we can investigate and take swift protective action.

9. Children and Age Restrictions

fd777 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. In Bangladesh, players must be 21 years or older to register and use fd777. If we become aware that a user under 21 has provided personal information, we will promptly close that account and delete the associated data. Parents and guardians are encouraged to use device parental controls to prevent minors from accessing online gambling platforms.

10. Changes to This Privacy Policy

fd777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make a material change to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of fd777 following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how fd777 protects your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fd777 handles your personal data, please do not hesitate to reach out to our support team. We are committed to responding to all privacy-related enquiries promptly and respectfully.

You can contact fd777 by email at [email protected]. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).